Services & Fees

CSC=COMMUNITY SERVICES CARD         U14 =13 years & under

PLEASE NOTE:  
If you book a DOUBLE APPOINTMENT (30min) OR 2 APPOINTMENTS (of 15min each) separately  on a SINGLE DAY for same patient, then extra charges apply for every extra 15min booked after the standard 15min : For less than 14yrs – $50 extra   &  For 14yrs and above – $70 extra.

If you are a Southern Cross member and you can claim for medical visits, simply present your card when visiting the clinic and we will process your claim for you!

• No extra fees
• No extra forms
• No problem

Medical Assessments:

Driving Medical: $90 (enrolled), $110 (casual)

Other General Medicals: from $110 to $220

ECG (Heart recording): $58

Pocket Spirometry (Lung function) test: $40

Dermatoscopic Skin Check: 1-2 lesions $25, 3-5 lesions $50, Full skin check $100

Minor Procedures:

Mole/Lump Removal: from $125 Biopsy, from $375 (1 lesion)

Liquid Nitrogen (Warts): $20-$45

Jadelle removal: $180 ( Will require a consultation with Dr first)

Cervical Smear (done by GP) : $90

IUD/Mirena removal: $90

Infusion (Iron/Aclasta): $210

Steroid Injection (Musculoskeletal): $150

Nurse Fees:

General/Diet/Lifestyle Nurse Consult: $15

Blood Pressure Checks: $10

Dressings : *All ACC Dressings are Free; Non ACC: Mini ($20) ; Normal (from $25) ; Extended (from $35)

Cervical Smear : $35         HPV Swab : $30

Injections: Hormone(Testosterone/Depo), Zoladex, B12 & Others: $20

Immunisations: Mostly Funded/Free (exceptions apply)

Travel Vaccines: Varies

Repeat Prescriptions:

Collected/Picked up (up to 2 working days turn-around):
$13 for adults, $6 for 14-17yr, free for under 14

Emailed/Faxed to pharmacy or to you:
$21 for adults, $11 for 14-17yrs, $6 for under 14

Urgent (required within 24hrs) Surcharge: $7 extra

Other Fees:

Did not attend appointment for Pre-enrolled: 
For all age groups including children : $30 (for 15min booked consult)
                                                                            :  $90 ( for 30min booked consult)

Did not attend First appointment for Newly-enrolled:                                                                              For all age groups including children : $50

If cancelled with less than 24 hr notice: charges as above unless that slot is taken up by another patient

Referral Letter (Post-Consult) Surcharge: $15

Phone Consults: (as per normal consult fees above)

Pregnancy Test: $15

Pregnancy Care: FREE (first trimester), otherwise fees as above

Vaginal Speculum: $5.50

Proctoscope: $20

When a patient cancels without giving enough notice or fails to attend an appointment, they prevent another patient from being seen. Across the nation, we are short of medical providers, and it is very unreasonable if even a single appointment is wasted.

To help you remember your appointment date and time, we have started an auto text reminder service. If you are unable to attend your scheduled appointment, please notify us as soon as possible. You must contact us at least 24 hours before your scheduled arrival time for any rescheduling requests.

For a pre-enrolled patient: If you fail to provide us with 24 hours prior notice or fail to attend an appointment, then, for all age group patients (including children), there is a penalty charge of $30 (for a 15-minute booked consult) and $90 (for a 30-minute booked consult), unless another patient has been able to take your slot.

For a newly enrolled patient : If you fail to provide us with 24 hours prior notice or fail to attend an appointment, then, for all age group patients, there is a penalty charge of $50.

Any outstanding amount must be settled prior to any further appointment bookings.

Payment Policy: We prefer same day payment when the service is provided. Any unpaid fees will incur a recurring charge of $5 per calendar week starting from the date of invoice. You may be declined bookings for further services once your overdue amount exceeds $50. Any unpaid fees within 3 months will be forwarded to our debt-collection agency. You will then also be charged a $100 admin fee in addition for the debt collection process. So we request that you please comply and pay our fees on time. If you are facing financial constraints, we encourage you to speak with our reception team. They will assist you to explore suitable payment plans.

If a patient came to see the doctor and then he/she did not get what they requested, it may be because the doctor felt it is not in your best interest to have that request fulfilled (e.g. a certain prescription medicine). However, you will still be required to pay a consultation fee.

If you need help with paying your fees, you can organise automatic payments and pay over time.

We strive to see all patients promptly, so we kindly request that everyone arrives on time for their appointments. If a patient arrives late or exceeds the 15-minute booking window, it can disrupt our appointment schedule and cause delays for all subsequent appointments. Therefore, our policy states that if you are late, we may only be able to accommodate the remaining time within the original 15-minute booking. However, if you are significantly late (e.g., more than 7 minutes), we may need to ask you to reschedule your appointment.

Sometimes, we encounter medical emergencies and complex cases requiring urgent extended attention. This is beyond our control and may result in wait times for you. We apologize for any inconvenience caused by such delays and appreciate your understanding.